At rvip4, your privacy is fundamental to how we operate. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is processed and protected, and the rights you hold over your information as a Player on our Platform. We encourage you to read this document in full.
rvip4 ("we", "us", "the Platform") is the operator of the online gaming platform accessible at https://rvip4.bio. This Privacy Policy applies to all personal data processed in connection with your use of the rvip4 Platform, including but not limited to account registration, deposits and withdrawals, gameplay, customer support interactions, and participation in promotions.
This Policy applies to all current, former, and prospective Players who are residents of Indonesia or who access the Platform from Indonesia. By creating an Account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
rvip4 is committed to handling your personal data responsibly, in accordance with internationally recognised data protection principles including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We do not sell your personal data. We do not share it with third parties for their own marketing purposes. Every data processing activity at rvip4 exists to serve a specific, legitimate operational purpose.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, device identifiers, and transaction history — that rvip4 holds in any form. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Controller" | rvip4, as the entity that determines the purposes and means of Processing Personal Data collected through the Platform. |
| "Processor" | Any third party that Processes Personal Data on behalf of rvip4 under a written data processing agreement (e.g., payment gateways, KYC verification providers, cloud hosting services). |
| "Player" / "You" | Any natural person who registers an Account on the rvip4 Platform, whether or not active gameplay has taken place. |
| "Sensitive Data" | Special categories of Personal Data that warrant heightened protection, including copies of government-issued identity documents, financial account details, and source-of-funds declarations. |
| "Cookie" | A small text file placed on your device by the Platform for session management, analytics, and personalisation purposes. |
| "AML/CTF" | Anti-Money Laundering and Counter-Terrorism Financing — the regulatory framework under which rvip4 conducts identity and transaction monitoring. |
rvip4 collects the minimum data necessary to operate the Platform safely, comply with applicable regulatory requirements, and deliver a high-quality gaming experience. The categories of Personal Data we collect include:
3.1 Identity & Registration Data
3.2 KYC & Verification Data
3.3 Financial Data
3.4 Gameplay & Behavioural Data
3.5 Technical & Device Data
3.6 Communications Data
rvip4 collects Personal Data through the following channels:
rvip4 processes your Personal Data under one or more of the following lawful bases, depending on the specific processing activity:
| Lawful Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation and management, processing deposits and withdrawals, providing access to games, delivering customer support, and enforcing the Terms & Conditions. |
| Legal Obligation | KYC and AML/CTF identity verification, transaction monitoring, record-keeping for regulatory audit purposes, and responding to lawful requests from competent authorities. |
| Legitimate Interests | Fraud detection and prevention, platform security monitoring, responsible gaming risk assessment, and internal analytics to improve platform performance — where our interests are not overridden by your rights and freedoms. |
| Consent | Sending you promotional offers, newsletters, and personalised gaming recommendations by email. You may withdraw this consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email. |
rvip4 uses the Personal Data we collect for the following specific purposes:
rvip4 does not use your Personal Data for automated decision-making that produces legal or similarly significant effects without human review, except for real-time fraud screening, which is always subject to manual override by our compliance team.
rvip4 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share your data only in the circumstances described below, and only to the extent strictly necessary for each purpose:
7.1 Processors Acting on Our Behalf
We engage specialist third-party service providers who process data under our instruction and are contractually bound to data protection standards consistent with this Policy. These include:
7.2 Legal and Regulatory Disclosure
rvip4 may disclose Personal Data to competent law enforcement agencies, regulatory bodies, or courts where we are required to do so by law, court order, or regulatory directive. We will notify affected Players of any such disclosure where we are legally permitted to do so.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of rvip4's assets, your Personal Data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to this Privacy Policy that results from it, with reasonable advance notice before the transfer takes effect.
rvip4 uses cookies and similar technologies to operate core Platform functionality and to understand how Players interact with the site. The cookies we deploy fall into the following categories:
| Cookie Type | Required? | Purpose |
|---|---|---|
| Strictly Necessary | Yes | Session authentication, CSRF protection, load balancing. The Platform cannot function without these cookies. No consent is required for their placement. |
| Functional | No | Remembering your language preference (English), preferred game categories, and display settings between sessions. Improves your experience but is not essential to Platform operation. |
| Analytics | No | Collecting anonymised and aggregated data on page views, click paths, game launch rates, and session durations. Used internally to improve the Platform; no individual-level profiling for advertising purposes. |
| Security / Fraud | Yes | Device fingerprinting and bot-detection signals used to protect your Account from unauthorised access and to identify automated abuse. No consent required — these operate under our legitimate interest in platform security. |
rvip4 does not deploy third-party advertising or retargeting cookies. You will not be tracked across other websites for advertising purposes through cookies set by rvip4.
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling functional or analytics cookies will not prevent you from playing but may reduce personalisation features.
rvip4 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | For the duration of the Account plus 5 years after closure, for AML/CTF compliance purposes. |
| KYC documents (ID, proof of address) | 5 years from the date of submission or account closure (whichever is later), in accordance with AML record-keeping standards. |
| Transaction records (deposits, withdrawals) | 5 years from the date of each transaction, in line with financial record-keeping requirements. |
| Gameplay session logs | 2 years from the date of each session, used for dispute resolution and responsible gaming monitoring. |
| Customer support communications | 3 years from the date of each interaction, for quality assurance and dispute resolution purposes. |
| Marketing consent records | Retained until consent is withdrawn, then archived for 2 years as proof of consent status. |
| Server / access logs (IP addresses) | 90 days for routine access logs; up to 5 years where a security incident has been flagged. |
| Self-exclusion records | Minimum 12 months from the date of self-exclusion; extended at the Player's written request. |
On expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Anonymised aggregated data (where no individual can be identified) may be retained indefinitely for statistical and product development purposes.
rvip4 implements a layered, defence-in-depth security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
As a Player on the rvip4 Platform, you have the following rights with respect to your Personal Data. Requests to exercise any of these rights should be submitted to [email protected] with the subject line "Data Rights Request". rvip4 will respond within 30 calendar days of receipt.
Request a copy of all Personal Data rvip4 holds about you, along with information on how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete Personal Data held about you. Identity verification may be required before changes are applied.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected. Note that data required for AML/CTF compliance cannot be deleted before the relevant statutory retention period expires.
Request that rvip4 suspends Processing of your data while a rectification or objection request is being assessed — for example, during an active account dispute.
Request your Personal Data in a structured, machine-readable format (JSON or CSV) where Processing is based on consent or contractual necessity.
Object to Processing based on legitimate interests, including profiling for responsible gaming risk assessment. rvip4 will cease Processing unless we can demonstrate compelling legitimate grounds that override your rights.
Where Processing is based on your consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of Processing carried out before withdrawal.
Request human review of any automated decision that has a significant effect on your Account — for example, an automated fraud flag that results in a withdrawal hold.
rvip4 strictly prohibits access by persons under the age of 21. We do not knowingly collect Personal Data from minors. Age verification is a mandatory step of our KYC process, and any Account found to belong to a person under 21 will be immediately suspended, with all funds frozen pending investigation.
If you believe that a minor has registered an Account on the rvip4 Platform using false information, please notify us immediately at [email protected]. We will investigate promptly and, where confirmed, delete all Personal Data associated with the underage Account in accordance with this Policy, except where retention is required by law.
rvip4 operates a globally distributed infrastructure. Some of the Processors we engage — including cloud hosting providers and game software suppliers — may store or process data on servers located outside Indonesia. Where such transfers occur, rvip4 ensures that appropriate safeguards are in place, including:
rvip4 does not transfer your Sensitive Data (KYC documents, financial account details) outside of jurisdictions with a demonstrated adequacy of data protection laws without your explicit prior consent, except where required by law enforcement or regulatory directive.
rvip4 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or improvements to the Platform. Material changes — those that significantly affect how your data is used or what rights you have — will be communicated to you via the email address registered to your Account at least 14 calendar days before the updated Policy takes effect.
The version number and "Last Updated" date displayed in the page header will be revised with each update. Minor, non-material changes (such as correcting a typographical error or clarifying existing language without changing the substance of any clause) may be made without prior notice, though the version date will always be updated.
Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request Account closure and withdrawal of any remaining Wallet Balance.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the rvip4 data protection team through the following channels:
If you are not satisfied with rvip4's response to your data protection complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. rvip4 will cooperate fully with any such authority in the investigation of complaints relating to our data processing practices.
rvip4 has never sold Player data to third parties and never will. Your personal information exists solely to run your account, process your transactions, and keep the Platform secure — not to generate advertising revenue.
Every data exchange between your device and our servers is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your login credentials, KYC documents, and payment details are never transmitted in plain text.
Our KYC process confirms your identity and age before any withdrawal is processed. This protects both you and the integrity of the Platform — ensuring every account belongs to a verified Indonesian adult aged 21 or older.
We collect only the data we genuinely need. Every data field in our registration and KYC forms has a documented purpose. We do not ask for information we cannot justify, and we delete data when its retention period expires.
You hold eight distinct rights over your data — access, rectification, erasure, restriction, portability, objection, consent withdrawal, and protection against automated decisions. Exercise any of them by contacting our support team.
In the unlikely event of a confirmed data breach affecting your Personal Data, rvip4 will notify you within 72 hours — describing what happened, what data was involved, and what steps we have taken to remediate the issue.